@article{oai:nagoya.repo.nii.ac.jp:00004600,
 author = {Yasui, Yumiko and 安井, 裕美子},
 journal = {IADLC 2005 : proceedings of the International Advanced Digital Library Conference in Nagoya, August 25-26, 2005, Nagoya Japan},
 month = {Aug},
 note = {At present, digital reference services (DRS) are considered important services of library. DRS were already become widespread in the world, and many interesting researches into DRS were made. The other sides, full-scale surveys about DRS that have not been take effect in Japan. Accordingly I researched what kind of DRS were supplying and thought librarians about DRS in Japanese university libraries.  This paper reports the summary of the survey of reference librarians in university libraries of Japan, asking them about their experiences with and attitudes towards the use of digital and network technologies and resources in reference work. 1,013 asking papers were sent to librarians of 301 universities then 412 papers returned (response rate is 40.7%). 66.7% of respondents reported that their library was currently offering a digital reference service.  The result of the research was that e-mail and web form were most popular digital technologies what used for DRS as ways of receiving and answering reference questions. As resources, OPAC and network resources were used very often for reference tool. This survey shows DRS in Japanese university libraries, as this is nothing but basic research, more research is needed to discuss DRS in Japan.},
 pages = {45--49},
 title = {Digital reference services of university libraries in Japan},
 year = {2005}
}