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  1. A400 経済学部/経済学研究科
  2. A400b 紀要
  3. 経済科学
  4. 51(4)

顧客別収益性分析における顧客満足の視点からの考察

https://doi.org/10.18999/ecos.51.4.97
https://doi.org/10.18999/ecos.51.4.97
c2ec8fea-34a1-4517-8e56-628010ab5a84
名前 / ファイル ライセンス アクション
ecos_51_4_97.pdf ecos_51_4_97.pdf (1.2 MB)
Item type 紀要論文 / Departmental Bulletin Paper(1)
公開日 2008-12-12
タイトル
タイトル 顧客別収益性分析における顧客満足の視点からの考察
その他のタイトル
その他のタイトル Application of Customer Profitability Analysis Using Customer Satisfaction
著者 島田, 康人

× 島田, 康人

WEKO 25167

島田, 康人

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SHIMADA, YASUHITO

× SHIMADA, YASUHITO

WEKO 25168

SHIMADA, YASUHITO

Search repository
抄録
内容記述 The relations both company and customer are different in the market environment. Company should manage customer according the market environment. Customer profitability analysis is useful method for customer management. And Customer satisfaction is a necessary theory for customer profitability analysis, because the needs of customer are made from customer satisfaction. The aim of this paper is proposing application way of customer profitability analysis using customer satisfaction according the market environment.
内容記述タイプ Abstract
出版者
出版者 名古屋大学大学院経済学研究科
言語
言語 jpn
資源タイプ
資源 http://purl.org/coar/resource_type/c_6501
タイプ departmental bulletin paper
ID登録
ID登録 10.18999/ecos.51.4.97
ID登録タイプ JaLC
ISSN(print)
収録物識別子タイプ ISSN
収録物識別子 0022-9725
書誌情報 経済科学

巻 51, 号 4, p. 97-107, 発行日 2004-03-25
フォーマット
application/pdf
著者版フラグ
値 publisher
URI
識別子 http://hdl.handle.net/2237/10741
識別子タイプ HDL
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