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  1. C100 医学部/医学系研究科
  2. C100b 紀要
  3. Nagoya journal of medical science
  4. 80(2)

Waiting time in the outpatient clinic at a national hospital in Vietnam

https://doi.org/10.18999/nagjms.80.2.227
https://doi.org/10.18999/nagjms.80.2.227
e349b30f-b894-4631-b5e5-45a3b1bc0d72
名前 / ファイル ライセンス アクション
09_Nguyen.pdf 09_Nguyen.pdf (253.4 kB)
Item type 紀要論文 / Departmental Bulletin Paper(1)
公開日 2018-05-28
タイトル
タイトル Waiting time in the outpatient clinic at a national hospital in Vietnam
著者 Nguyen, Suong Thi Thao

× Nguyen, Suong Thi Thao

WEKO 77302

Nguyen, Suong Thi Thao

Search repository
Yamamoto, Eiko

× Yamamoto, Eiko

WEKO 77303

Yamamoto, Eiko

Search repository
Nguyen, Mai Thi Ngoc

× Nguyen, Mai Thi Ngoc

WEKO 77304

Nguyen, Mai Thi Ngoc

Search repository
Le, Huy Bao

× Le, Huy Bao

WEKO 77305

Le, Huy Bao

Search repository
Kariya, Tetsuyoshi

× Kariya, Tetsuyoshi

WEKO 77306

Kariya, Tetsuyoshi

Search repository
Saw, Yu Mon

× Saw, Yu Mon

WEKO 77307

Saw, Yu Mon

Search repository
Nguyen, Cong Duc

× Nguyen, Cong Duc

WEKO 77308

Nguyen, Cong Duc

Search repository
Hamajima, Nobuyuki

× Hamajima, Nobuyuki

WEKO 77309

Hamajima, Nobuyuki

Search repository
キーワード
主題Scheme Other
主題 outpatient clinic
キーワード
主題Scheme Other
主題 overcrowding
キーワード
主題Scheme Other
主題 Vietnam
キーワード
主題Scheme Other
主題 waiting time
抄録
内容記述 Vietnam is facing a problem of over-crowding in public hospitals. Long waiting time is a major dissatisfaction for patients. Reducing waiting time benefits not only patients but also hospitals in decreasing overall workload. To identify factors contributing to long waiting time in outpatient clinics, a cross-sectional study was conducted at a national hospital in Vietnam. The time for each process of 7,931 patients who visited the outpatient clinics within Thong Nhat Hospital from 5 to 9 September 2016 was collected from the computerized clinical database. Characteristics of patients (age, sex, address, day of visit, registration time, visited department and test) and waiting times were studied at the outcome measures. Multivariate analyses using the linear regression model was carried out to evaluate the contribution of these factors to the total waiting time. Among 7,931 patients, 52.3% were women, 46.3% were 60–80 years, and 64.8% registered between 5:30 and 9:30. The mean total waiting time was 104.1 minutes. The analysis on total waiting time among 4,564 patients who visited one department without any test showed that department group and registration time were significantly associated with a total waiting time. In 1,259 patients who visited one department with one test, early registration and undergoing blood tests were significantly associated with a longer total waiting time. These results showed that old age, visiting internal medicine departments, early registration time, and undergoing blood tests were factors contributing to a longer total waiting time in the outpatient clinics within Thong Nhat Hospital.
内容記述タイプ Abstract
出版者
出版者 Nagoya University Graduate School of Medicine, School of Medicine
言語
言語 eng
資源タイプ
資源 http://purl.org/coar/resource_type/c_6501
タイプ departmental bulletin paper
ID登録
ID登録 10.18999/nagjms.80.2.227
ID登録タイプ JaLC
関連情報
関連タイプ isVersionOf
識別子タイプ URI
関連識別子 http://www.med.nagoya-u.ac.jp/medlib/nagoya_j_med_sci/802.html
ISSN(print)
収録物識別子タイプ ISSN
収録物識別子 0027-7622
書誌情報 Nagoya Journal of Medical Science

巻 80, 号 2, p. 227-239, 発行日 2018-05
著者版フラグ
値 publisher
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